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HELP TOPICS

How to buy cards?
How do I use my phone cards?
What is the Reward club?
How do I join Reward club?
How do I use Reward points?
How do I contact Maxim-call.com?
How do I use the Quick Rate Search?
When do I receive PIN numbers and dialing instructions?
What if I don't receive PIN numbers after payments?
Can I use my phone card from a payphone?

How to buy cards?

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How do I use my phone cards?

Once you have successfully completed the payment process, you will receive an email from LDS containing important details such as:
- PIN Number(s)
- Access numbers for your Card(s)

If a local access number for your city is listed, use this to make all your calls. Otherwise, try the freephone number (0800) number listed for your card.
For most cards, the dialing procedure is:

  1. Call access number (local or freephone)
  2. Enter PIN
  3. Enter destination number International calls 00+countrycode+phonenumber

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What is the Reward club?

The Rewards Club is our way of paying back our valued customers. Membership is absolutely FREE and members enjoy the following benefits:
  1. Earn FREE Rewards Points
    Every purchase made as a member earns you a percentage of your total cost to be used as a discount towards future purchases.
  2. Contests, Prizes & more FREE STUFF
    All members get to participate in any contests / prize draws at Maxim-Call. Just another reason to join the Club!
  3. Mailing List
    Join our mailing list (members only) and be the first to know about contests, specials, new exciting products, etc.

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How do I join Reward club?

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How do I use Reward points?

Rewards points are awarded to your account when you purchase from us. The amount of points added depends on the total amount of your purchase. Your reward points will automatically be redeemed when you make your next purchase.

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How do I contact Maxim-call.com?

You may contact us at your convenience via the following ways:

Email
Send us a note at
info@maxim-call.com

Web
Click on the Contact Us button on the navigation bar from any page on our site and fill in the Contact Form . Be sure to hit the SUBMIT button once you are done!

Phone
Call us @ 0845890 0679
Most questions are answered within 24 hours.

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How do I use the Quick Rate Search?

You can perform a quick search right from the home page!
Just look for the QUICK RATE SEARCH table, select your destination country from the drop down list and click on the GO button. You will be shown a list of cards with the best rates for calling that country.

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When do I receive PIN numbers and dialing instructions?

This information is immediately emailed to the email address supplied to us after successful completion of the payment process.
If, for any reason, you don't receive your PIN after payment then please let us know and we will be glad to assist you further

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What if I don't receive PIN numbers after payments?

Normally, the PIN number(s) and dialing instructions are emailed as soon as the payment process is complete. Sometimes, emails can be delayed due to network problems, etc.
If you don't receive the PIN number(s) or dialing instructions after your payment is accepted, don't worry! Simply let us know via email/phone and we will be glad to help you resolve any issues as swiftly as possible.

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Can I use my phone card from a payphone?

Absolutely!
You may do so in the following two ways:
Local Access Number
If you have a local access number, please use the payphone to call this number and follow the dialing instruction on the email to complete your call.
Freephone Access Number
You may also use the freephone number listed in your dialing instructions. Please note that a per minute surcharge is applied for calls made through the freephone numbers.

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